Terms & Conditions

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Pricing

  • Prices quoted are exclusive of all taxes, and all orders accepted will be with the understanding that our prices prevailing at the time of delivery will apply.

  • Prices are however, subject to change without notice.

Payment terms

  • NET 30 DAYS - From date of invoice.

  • Interest @ 2% per month (24% per annum) will be charged on overdue accounts.

  • CAD$30 will be charged on returned or bounced checks.

Delivery terms

  • Freight Prepaid on initial orders exceeding CAD$500 net (in most Greater Vancouver area).

  • Freight Prepaid on repeat orders exceeding CAD$100 net (in most Greater Vancouver area).

  • All orders under minimum are accepted with the under-standing that freight charges apply.

  • All orders from outside of the Greater Vancouver Area are accepted with the understanding that freight charges apply.

Back Orders

  • Back orders will be shipped within a reasonable period of time as inventory becomes available, , unless advised by customer, upon receipt of a related order, to have back orders canceled.

Returns and Claims

  • All returns must have prior approval, or will not be accepted. Customer is responsible for return freight and a 15% restocking charge will apply to all returns.

  • Products will not be accepted for return after 30 days, from date of shipment.

  • All items purchased as "Clear out or Specials" are not eligible for return.

  • The receiver must report all damages or shortages within 48 hours from receipt of goods.